Return & Refund Policy

At Cygnibangles, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your order, we offer a 7-day return and refund policy, subject to the following terms and conditions:

1. Eligibility for Returns
You may return items within 7 days from the date of receipt for a full refund or exchange, provided the following conditions are met:

  • The product is unused, undamaged, and in its original packaging.

  • The return is initiated within 7 days of receiving the product.

2. Non-Refundable Items
The following items are not eligible for return or refund:

  • Items that have been used, damaged, or altered in any way.

  • Custom or personalized products.

3. Process for Returns
To initiate a return:

  • Contact our customer support team via email at cygnibangles@gmail.com or call us at +91 93287 00131 within 7 days of receiving your order.

  • Please provide your order number and details about the product you wish to return.

  • Once your return request is approved, you will receive instructions on how to send the item back.

4. Refunds
Once we receive and inspect the returned item, your refund will be processed. The refund will be credited to the original payment method used at the time of purchase. Please note that it may take up to 7 business days for the refund to be reflected in your account, depending on your payment provider.

5. Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.

6. Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at cygnibangles@gmail.com or +91 93287 00131, and we will assist you with a return, replacement, or full refund.